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	<title>cost center &#8211; Zielinet</title>
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		<title>Cost center or profit center? Why does a company need a contact center?</title>
		<link>https://zielinet.com/blog/244/cost-center-or-profit-center/</link>
					<comments>https://zielinet.com/blog/244/cost-center-or-profit-center/#respond</comments>
		
		<dc:creator><![CDATA[Wojciech Zieliński]]></dc:creator>
		<pubDate>Wed, 15 Dec 2021 10:37:08 +0000</pubDate>
				<category><![CDATA[Business services]]></category>
		<category><![CDATA[contact center]]></category>
		<category><![CDATA[contact center indicators]]></category>
		<category><![CDATA[cost center]]></category>
		<category><![CDATA[profit center]]></category>
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					<description><![CDATA[Contacting the hotline of a service provider, office, health center or bank &#8211; especially during the pandemic &#8211; is an integral part of everyday life for entrepreneurs and consumers. We usually associate public service hotlines with long waiting times and lack of understanding of the problem with which we call from the consultant&#8217;s side. Based [&#8230;]]]></description>
		
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